ALERTING, ACTION, INSIGHT
Employees use the mpro5 to check everything from the menus to medical diets, and this data is sent straight to the cloud.
Some answers can trigger a remedial action being sent out to users or managers can see live updates on dashboards.
mpro5 can send updates by device notifications or email to ensure staff get the message quickly and accurately.
We also broke the audit down into sections to make it more manageable. Data gathered using the app is sent to the mpro5 platform, which surfaces the data in visual dashboards which let users drill down into the data for more information.
This assures both managers and clients that Chartwells food offering is consistent and the best possible representation of their brand.
We also set up a quality assurance audit that regional managers can use to quickly review data and take action on any problems as soon as possible.