LACK OF VISIBILITY, COSTLY MISTAKES
The facilities team at Meraki's San Francisco headquarters were faced with a pressing challenge: they needed to enhance their visibility into the building. Despite their best efforts, cleaners were often attending to rooms that didn't need cleaning. This lack of visibility not only rendered their daily tasks ineffective, but it also left them lacking purpose in their work.
Adding to the complexity, there was a noticeable absence of data pertaining to the activities taking place in each room. The staff required deeper insights into the unique conditions and needs of every space. The existing Meraki Dashboard only allowed for a view of one sensor at a time, leaving out valuable information, ultimately leading to potentially costly mistakes.
Their ultimate objective extended beyond mere visual observation; they aimed to truly grasp the status of each room through comprehensive readings. By unlocking this invaluable information, they knew they could optimize their cleaning efforts and revolutionize their routine into a more systematic and targeted approach.
At Meraki, the mission was clear: empower the facilities staff with the tools and knowledge needed to transform their facility management. With the newfound ability to truly comprehend the core and unique needs of every space, employees would unlock a new level of efficiency and effectiveness in their daily tasks, ultimately elevating the overall cleanliness and functionality of the facility.