INTRODUCTION

Chartwells aims to reinvent the dining experience, with compliance front and center...

IMPECCABLE SAFETY AND EXCELLENT QUALITY

We’re proud to have helped Chartwells - Compass Group's education arm -develop a new audit that ensures they serve the right food, every time.

We worked with Chartwells to develop an audit solution that’s reliable and makes best practice easy to follow.

Using their mpro5 app, teams carry out ‘Daily Food Quality Audit’ on every site. This data is surfaced in real-time that lets managers and head-office track compliance on dynamic dashboards. Notifications are sent to the user or manager if something is non-compliant or out of the ordinary.

Missing a check could have serious consequences for their diners AND their company. Chartwells' mpro5 solution is robust and accessible on all modern Android and Apple devices; phone and tablet.

"Compliance is of course a priority for us and part of that is completing audits. Now we have mpro5 it is so much easier to do these quickly and, crucially, do them right.”

Head of Food and Transformation

INSIDE THIS CASE STUDY...

THE PROBLEM

Compass Group were subject to multiple news articles after parents reported that their children were not getting adequate school meals. They had no visibility of the meals that were going out and therefore could not prove quality or safety...

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THE SOLUTION

mpro5 is now being used to take photos of every meal that is produced in all of their schools in the UK. If there is ever a complaint about food quality or safety, they can quickly check the reports from that day to see their evidence of the meals provided...

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THE RESULTS

Chartwells now have a reliable and simple system that guarantees they exceed customer expectations for safety and quality, with total visibility and irrefutable proof of the food they are providing...

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